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SMS Terms

Internet Heads Client Portal alerts · Last updated November 9, 2026

The program

Internet Heads sends text message (SMS) alerts to clients who use the Internet Heads Client Portal and choose to receive them. Texts are about your own account and projects. We don't send marketing texts.

How you opt in

Texts are off unless you turn them on. In the client portal, go to My account → Notifications → Text messages (SMS), enter your mobile number, check the updates you want, and save. We send a text to confirm. You can change your choices or turn texts off there at any time.

What we send

  • Account updates: new invoices to pay and replies to your support requests.
  • Project updates: change orders waiting for your approval, completed milestones, new project messages, and project completion.

Examples:

  • Internet Heads: Change order CO-12 "Add gift wrapping" (+$450) is ready for your approval: internetheads.com/portal/change-orders/12 Reply STOP to opt out.
  • Internet Heads: Milestone complete on Headless storefront rebuild: Design sign-off. Details: internetheads.com/portal/projects/4 Reply STOP to opt out.
  • Internet Heads: Invoice INT-1042-2 for $2,500.00 is due Nov 30. View and pay: internetheads.com/portal/projects/4?tab=files Reply STOP to opt out.
  • Internet Heads: We replied to your support request SR-1007 "Checkout error". View: internetheads.com/portal/support/7 Reply STOP to opt out.

How often

Message frequency varies with your account and project activity (typically 2 to 10 messages a month). Message and data rates may apply, depending on your mobile plan.

Opting out and help

Reply STOP to any text to stop receiving them. We'll send one text to confirm, and then no more unless you opt in again (reply START or turn texts back on in the portal). Reply HELP for help, or email helpdesk@internetheads.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Texts are sent to US and Canadian mobile numbers.

Privacy

We use your mobile number only to send the texts you asked for. We don't sell it or share it with third parties or affiliates for their marketing. See our Privacy Policy.